Edward G. Roberts is President and CEO of Firensics, Inc., a multi-state fire and explosion investigation company founded in Dallas, Texas. He holds investigation and instructor certifications through the International Association of Arson Investigators (IAAI) and the National Association of Fire Investigators (NAFI). Over the last two decades, Edward has investigated more than 1500 fires and explosions, written articles on fire investigation and objectivity, provided lectures to international audiences, is an active member of numerous trade organizations, and is the Chair of the Texas Chapter of the National Association of Subrogation Professionals (NASP). He excels in the courtroom and has extensive deposition and mediation experience. Edward previously processed property and casualty insurance claims as an adjuster licensed in five states, giving him a unique insight into fire investigation and how it is utilized inside the insurance industry.
You are holding in your hand the proverbial Golden Egg: the ‘perfect subrogation file’ has just dropped onto your desk, ready for you to collect and be the hero. All you have to do is run straight for the finish line. The only problem is there is someone out there who is going to hurl every obstacle you can think of – and a few you didn’t consider – into your path. Who is this nemesis? What are his weapons? What can you do to prepare?
Understanding the challenges of subrogation begins with careful claims handling, but mastering those challenges means understanding the “other side”.
In this class, Edward G. Roberts will take you through the multi-level critique your file will face from a liability/defense investigator.
Don’t lose the big one! Be prepared.
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